![]() ![]() Should you disable your anti-virus? In our view, you're better off disabling the VPN, unless it is absolutely essential to your privacy, at least until Proton issues a fix.ĭowngrade to the previous version of ProtonVPNĪs the previous build of ProtonVPN doesn't seem to cause this error, the company has recommended reverting to the older version of its software. In this scenario, it has advised customers to try disabling their anti-virus software, although understandably, they may be reluctant to do so. ProtonVPN believe that the issue may be the result of its VPN software conflicting with anti-virus software installed on the users machine. Users who are experiencing issues can try two different methods to get their VPN up and working again: In a statement issued by ProtonVPN, the company states that it is currently investigating and attempting to fix the issue.
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